Consumer Forms

Account Review

Purpose: Requesting a change to a current Collabria credit card account – including credit limit increase, reopening a closed account, and decreasing annual interest rate (Flex card only) .

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Cardholder Update Request

Purpose: Adding a joint cardholder to a Collabria credit card account, adding an authorized user to an account, or removing an authorized user from an account. Note: Please use the Remove Joint Cardholder Request Form if you want to remove a joint user from your account.

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Name Address and Phone Number Change

Purpose: Updating a current Collabria credit card account if a cardholder's name, address or phone number recently changed.

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Mastercard Transaction Dispute Form

Purpose: If you believe a transaction on your statement is in error, you must attempt to resolve with the merchant before initiating a dispute. After you have attempted to resolve with the merchant and feel you still need assistance, please complete and sign this form with your detailed information.

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VISA Transaction Dispute Form

Purpose: If you believe a transaction on your statement is in error, you must attempt to resolve with the merchant before initiating a dispute. After you have attempted to resolve with the merchant and feel you still need assistance, please complete and sign this form with your detailed information.

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Business Forms

Add New Business Cardmember Request

Purpose: Adding a new employee to a Collabria Business credit card account.

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Additional Business Authorized Users

Purpose: Add multiple additional Authorized Users to a Collabria Business credit card application if all Authorized User fields have been utilized in Lending 360.

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Business Account Review Form

Purpose: Request a change to a current Collabria Business credit card account - including adding a secondary cardholder, requesting a credit limit increase, and re-opening a closed account.

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Business Address Change Request

Purpose: Updating a Collabria Business credit card account information to reflect a new business address.

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Business Cardholder Name Change Request

Purpose: Updating an existing employee's name that has recently changed. Note: If you want to add a new cardholder to a Collabria Business credit card account, please use the Add Business -

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Business Borrowing Resolution Form

Purpose: This form establishes that a business without a guarantor has obtained necessary approval to obtain a credit card. It specifies the overall company limit, authorized users of the company card with specific credit limits, who is authorized to speak on the account's behalf once opened, and who is authorized to sign this form.

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Close Business Cardholder Account Request Form

Please complete this form if an existing Collabria Business cardholder is no longer employed with your company.

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